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Help Center

Product guidance, billing policies, and support resources you can trust

Most common tasks

Create projectSubmit timesheetApprove timesheetGenerate invoice

Getting Started

  • Create a project
    Set up clients and billable work
  • Submit a timesheet
    Track hours weekly and submit
  • Copy last week
    Duplicate a draft week in one click
  • Approval workflow
    Understand submitted → approved flow
  • Running timer
    Start/stop time tracking and auto-save

Invoicing & VAT

  • Generate an invoice
    Bill approved time
  • Invoice numbering
    Set prefixes and reset rules
  • VAT and tax
    Automatic or manual VAT
  • Invoice delivery
    Send read-only invoice links
  • Payment options
    Manual billing process

Reporting & Insights

  • Utilization report
    Billable % by person and project
  • Budget vs actual
    Burn rate, forecast, and alerts
  • Profitability report
    Revenue, cost, and margin

Trust & Support

  • Audit trail
    Trace every approval and invoice
  • Request IDs
    Share with support for debugging
  • Error codes
    Understand common errors
  • Contact support
    Get help from our team
  • FAQ
    Answers to common questions

Contact support

If you need help with invoices, VAT, or account access, email our support team.

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