Terms of Service

Last updated: January 6, 2026

Agreement

By using DuePilot, you agree to these Terms of Service. If you disagree, do not use the service.

Service Description

DuePilot provides time tracking, approval workflows, and invoicing software for professional services teams.

Account Responsibilities

  • You must be 16 or older to use DuePilot
  • Provide accurate information during signup
  • Keep your password secure
  • Notify us immediately of unauthorized access
  • You're responsible for all activity in your account

Acceptable Use

You may not:

  • Violate laws or regulations
  • Infringe intellectual property rights
  • Upload malicious code or viruses
  • Attempt to breach security
  • Abuse or harass other users
  • Scrape or data-mine the service
  • Resell access without permission

Data Ownership

Your data belongs to you. You retain all rights to timesheets, projects, invoices, and other content you create. We don't claim ownership of your data.

You grant us a limited license to process your data solely to provide the service.

Payments & Billing

  • 14-day free trial (no credit card required)
  • Paid plans billed monthly or annually
  • Payments via Stripe, PayPal, or manual invoicing
  • No refunds for partial months
  • Cancel anytime (prorated refunds at our discretion)

See Pricing for current rates.

Service Availability

We strive for high uptime but don't guarantee 100% availability. Maintenance windows may occur with notice.

Termination

You can cancel anytime. Your data remains available for 30 days after cancellation for recovery.

We may suspend or terminate accounts that violate these terms.

Disclaimer

DuePilot is provided "as is" without warranties. We're not liable for lost data, revenue, or indirect damages. Our liability is limited to fees paid in the last 12 months.

Changes to Terms

We may update these terms. If changes are material, we'll notify you 30 days in advance. Continued use means acceptance.

Contact

Questions? Email legal@duepilot.com